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Help Desk Support

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Help Desk Support

Workstation Support and Network Troublshooting
Network issues, Printing, Internet, Email, Virus protection

Help Desk Services includes responding to daily system and network issues and administering network resources and domains. We can set up remote access to most sites enabling us to resolve the majority of issues quickly and are available for on site visits when needed. We can provide the support you need when you need it to keep your business running and your customers happy.



  • Virus Protection
  • Internet & ISP
  • Email: Exchange \ POP \ Web
  • Mobile Devices
  • Desktop Security Patching
  • Printing
  • Network Resources
  • Secure Wireless Networking
  • Microsoft Office
  • Industry Specific Applications
  • Software Licensing
  • General Trouble Shooting
  • Crashed Systems
  • Desktop Performance
  • Routine Maintenance
  • Hardware \ Software Upgrades
  • Data Backup and Recovery
  • New User setup
  • New Workstation setup
  • Laptops and Tablets
Computer Support Puyallup

Helpdesk Services Puyallup

IBM Computer Server


2hr sla auburn
2hr. Service Level Agreement: This option is available to contract clients and guarantees IS Techs will respond to your issues within 2 hours.  
remote support lakewood
Remote Support is something we can set up which enables us to take remote control of desktops and servers as well as perform many back end administration tasks.  
On Site Support 3
On Site Support: We are available for on site support inside our core coverage area of Western Washington. This includes installation, routine maintenance and emergency service  



Hourly with no retainer or Cost Saving Monthly Contracts available


Many companies need only occasional as needed support which we can provide with no extra costs or retainers. You call us when you need us and we will be there to help you.

Other companies have higher monthly support needs and can benefit from the cost savings of a monthly support contract over straight hourly rates. Support contracts also offer 2hr. SLA (service level agreement) and priority queuing.